The customer shows their damage.
With photos, on their phone, and starts the consultation.
You don't drive out. You help online: the customer shows you the damage on their phone, and you tell them what's going on. By video, phone or chat, from home.
Sample · preview, platform in development · Expert: Aron Bienge (photo: byheart photography), customer: illustrative image
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Free. We'll get in touch as soon as we start. If you pre-register now, you're first in line on launch day.
More on this in the questions →If people want to do it themselves, they'll do it anyway: with the internet, an AI or in a social media group. Better to do it with a professional, so no expensive damage happens.
And let's be honest: every one of us has done exactly that. For friends and family, and usually for free. Here you get paid for it.
Like in a dispatch centre: AI-assisted, with all the important case info on one screen. You make the decisions.
Sample · preview, platform in development · Expert: Aron Bienge (photo: byheart photography), customer: illustrative image
Customers search by trade and filter. Then they see your profile.
Profile A. Bienge: real, preview, profile photo: byheart photography, cover image: Aron Bienge · Other profiles: samples, names, prices and ratings are examples, trade images AI-generated
All trades, all over Germany and Switzerland.
No tradesperson needs to fool themselves: if people want to do it themselves, they'll do it anyway, even without us. They either research it themselves, ask an AI or post their question in some social media group. There they get ten opinions and often a stupid comment on top, even bullying. Everywhere, the risk is high that they do something wrong and end up with even more expensive damage. That's why we reach exactly these customers: the expert advises where possible and gives tips where there is no danger. In the end, the customer decides. And if they do it themselves, at least they do it right.
No. You advise online, by video, phone or chat. The work on site is done afterwards by a company or the customer themselves.
No. If people want to do it themselves, they'll do it without us too, with the internet, AI or questions in social media groups. With us, they do it right, and you get paid for your advice. Where tips aren't enough, the expert tells them they need a company. And companies save time: fewer trips for small things, more time for the real work.
No. Anyone who does something on their own house isn't doing undeclared work. People have always done that. The only new thing is that they ask a professional first, and this consultation runs officially through the platform, with an invoice.
All tradespeople with completed vocational training, not just master craftsmen. For example with a journeyman's certificate (Germany) or EFZ (Switzerland), with a master craftsman's certificate or a Swiss federal diploma of higher vocational education (Fachausweis). A qualification from abroad counts too: you upload your certificate, and we check it. Without a certificate, you need official proof of at least six years in the trade, but not in safety-critical trades. We check your proof before activation. Only the trade your proof covers is activated.
Pre-registering and signing up are free. For every consultation, the platform gets 30 % of the net price, 70 % goes to you.
As much as you want. You accept appointments when it suits you. For instant requests you go online when you have time. At the start there are fixed time windows for this, which you sign up for voluntarily. You decide on every request yourself.
Yes, in your free time and within the terms of your employment contract.
No. Every tradesperson can give advice without their own business, even when retired. You advise on your own account. Before you start, you'll find out what this means for tax and social security in Germany or Switzerland.
Yes, but only you as the expert. The customer is not recorded. Recordings are kept as long as required in Germany.
Only customers who booked a consultation with you can rate you, within 14 days after the consultation. You can reply publicly to every rating. You don't rate the customers.
The platform goes online as soon as enough tradespeople have joined. If you pre-register, you're first in line on launch day.